Open Mon – Fri 10AM–5:30PM (closed 12-1)

Proudly Serving Businesses, Communities and Governments Across the North

Over 80,000 Products Available Online — From Everyday Office Supplies to Serious Technology

Dell Technologies  |  SKU: 819-9629
Sold out

Dell ProSupport Plus - Upgrade - 4 Year - Service

Hay River: 0 Available to order: 0

Regular price $804.99
1.0 lb

Description

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Marketing information

Technical Specifications

General Information

  • Manufacturer
    Dell Technologies
  • Manufacturer Part Number
    819-9629
  • Manufacturer Website Address
    http://www1.ca.dell.com
  • Brand Name
    Dell
  • Service Name
    ProSupport Plus - Upgrade
  • Product Type
    Service

Service Information

  • Service Main Type
    Exchange
  • Service Description
    24x7xNext Business Day
  • Provided Support
    • Drive Retention
    • Phone Support
    • Remote Diagnosis
    • Repair
    • Replacement
  • Service Response Time
    Next Business Day - Replacement
  • Service Location
    On-site
  • Service Duration
    4 Year
  • Service Characteristic
    Labor
  • Upgrade from
    3 Years Basic Onsite